Last updated: March 4, 2026 · Applies to all Penless Education users
Emohol ("we", "us", or "our"), operating as Penless Education, is committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.
By using our platform at penlesseducation.com, you agree to the practices described in this policy. Please read it carefully before using our services.
We collect information in two ways — information you provide directly, and information collected automatically.
| Category | Examples |
|---|---|
| Account Information | Name, email address, phone number, coaching center name |
| Student & Staff Data | Names, IDs, attendance records, fee status (entered by center admins) |
| Payment Information | Transaction IDs, payment method type (no card data stored directly) |
| Usage Data | Login times, pages visited, features used, device type, browser |
| Communication Data | Support ticket messages, feedback, and contact form submissions |
The data we collect is used strictly to operate and improve Penless Education. Specifically:
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
All payment transactions on Penless Education are processed exclusively through SSLCommerz, a PCI-DSS compliant payment gateway trusted across Bangladesh.
Transaction records (amounts, dates, reference numbers) are retained by us for accounting, dispute resolution, and legal compliance purposes.
We share your information only in limited, necessary circumstances:
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your account and associated data by contacting our support team.
Student and attendance records entered by coaching centers are the responsibility of those centers. We will honor deletion requests for platform account data within 30 days.
Penless Education uses browser cookies and similar technologies to maintain your session, remember preferences, and analyze how users interact with our platform. These help us deliver a smoother experience.
You can control cookie behavior through your browser settings, though disabling certain cookies may affect platform functionality.
As a user of Penless Education, you have the right to:
To exercise any of these rights, contact us at emoholinfo@gmail.com. We will respond within 15 working days.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. These include encrypted data transmission (HTTPS), secure cloud infrastructure, and access control policies for our team.
While we take all reasonable precautions, no system is 100% immune to security risks. We encourage users to use strong passwords and report any suspicious activity immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
For any privacy-related questions or requests, please contact us: